Refunds & Returns

As our products are natural and perishable, unfortunately, we are unable to accept the return of the products delivered to you. However, if the goods you have ordered do not meet your reasonable satisfaction, we may, at our absolute discretion, offer a refund or credit voucher redeemable on this website.

In the event, that you are unhappy with your order, please contact our customer service team via WHATSAPP – 88427137. Kindly provide: 

• Your order number 
• Your name
• Photographic evidence of product/ packaging

Our customer service representative will aim to investigate and respond to you within 1 working day to resolve your issue.  

退款和退货

由于我们的产品是天然且易腐烂的，因此很遗憾，我们无法接受交付给您的产品的退货。 但是，如果您订购的商品不符合您的合理满意度，我们可以全权酌情决定提供可在本网站上兑换的退款或信用凭证。

如果您对您的订单不满意，请通过 WHATSAPP – 88427137 联系我们的客户服务团队。请提供：

1.您的订单号

2. 你的名字

3. 产品/包装的照片证据

我们的客户服务代表将在 1 个工作日内调查并回复您，以解决您的问题。